ccbaji is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming programme gives you the tools, resources, and support you need to keep gambling fun — and to step back when you need to.
At ccbaji, we believe that responsible gaming is not a box to check — it is a genuine responsibility to every player who chooses our platform. The thrill of cricket betting, live casino tables, and slot games should come from the entertainment value they provide, not from financial desperation or compulsive behaviour.
We recognise that for a small number of players, gambling can stop being fun and start becoming a problem. That is why ccbaji has invested in a comprehensive suite of responsible gaming tools — deposit caps, loss limits, time-out periods, and full self-exclusion options — all available directly through your account settings or by contacting our support team at any time.
Our platform operates strictly for adults aged 18 and above. Every registered account undergoes identity verification to confirm age before real-money play is permitted. ccbaji cooperates actively with player protection initiatives and will never knowingly allow underage gambling on our platform.
Important Notice: Gambling involves financial risk. Please only wager money that you can genuinely afford to lose. If gambling is causing stress, relationship issues, financial hardship, or anxiety in your life, please use the tools on this page or contact our support team immediately.
ccbaji provides a full toolkit of player protection features. All tools are free to activate, effective immediately upon request, and can be made permanent if needed.
Set a maximum daily, weekly, or monthly deposit cap in BDT. Once your limit is reached, no further deposits will be accepted until the limit period resets. Increases to limits take 7 days to take effect; decreases apply immediately — putting you firmly in control of your spending.
Define the maximum amount you are comfortable losing within a chosen time frame. When your net losses reach that threshold, ccbaji will automatically prevent further real-money wagering for the remainder of the period. Loss limits can be set and adjusted directly from your account dashboard or by contacting support at [email protected].
Configure a maximum session duration — from 30 minutes to several hours. Once your session limit is reached, you will receive a clear on-screen notification and be automatically logged out. This helps prevent the "loss of time" effect that can occur during immersive gaming sessions on live casino and cricket in-play markets.
If you feel you need a break, activate a cooling-off period ranging from 24 hours up to 6 weeks. During a time-out, your account will remain accessible for balance enquiries but all gaming and depositing functions will be suspended. You cannot reverse a cooling-off period once activated — it must run its full course.
For players who need a longer or permanent break, ccbaji offers full self-exclusion for a minimum period of 6 months, with options extending to 1 year, 5 years, or permanent exclusion. During self-exclusion your account is fully deactivated, all marketing communications are stopped, and re-registration is blocked. To activate, contact [email protected] with the subject line "Self-Exclusion Request".
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered or won/lost during your current session. These pop-up nudges are designed to break the immersive flow of play and give you a clear, objective picture of your gaming activity — helping you make informed decisions about whether to continue or step away.
All of the above tools can be activated instantly by logging into your ccbaji account and navigating to Account Settings → Responsible Gaming, or by sending a request to [email protected]. Our support team is available 24 hours a day, 7 days a week, including Eid, Victory Day, and all public holidays in Bangladesh.
The following table summarises the configurable limit types, their applicable periods, the minimum and maximum values, and how quickly changes take effect. All values are in Bangladeshi Taka (BDT).
| Limit Type | Period | Effect |
|---|---|---|
| Deposit Daily | 24 hours | Decrease: Immediate Increase: 7 days |
| Deposit Weekly | 7 days | Decrease: Immediate Increase: 7 days |
| Deposit Monthly | 30 days | Decrease: Immediate Increase: 7 days |
| Loss Daily | 24 hours | Decrease: Immediate Increase: 7 days |
| Loss Weekly | 7 days | Decrease: Immediate Increase: 7 days |
| Time-Out | 24h – 6 weeks | Immediate & Irreversible |
| Self-Exclusion | 6 months – Permanent | Immediate & Irreversible |
Activating a responsible gaming tool on ccbaji takes less than two minutes. Follow these steps to set up any limit or protection measure on your account:
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following behaviours may indicate that gambling has moved beyond entertainment and is becoming harmful. If you recognise several of these signs in yourself or someone close to you, please seek help immediately.
If You Recognise These Signs: Stop playing immediately and contact ccbaji support at [email protected] to activate a cooling-off period or self-exclusion. You do not have to wait — help is available right now, at no cost, with no judgment.
Answer the following questions honestly. If you answer "Yes" to three or more, we strongly encourage you to activate a ccbaji responsible gaming tool or speak with a counsellor.
Have you ever placed larger bets than you originally planned because you were trying to win back a previous loss?
Have you ever continued to gamble after promising yourself — or someone else — that you would stop?
Has gambling caused any arguments or tension in your relationships at home or with close friends?
Have you ever missed work, university classes, or important personal commitments because you were gambling or thinking about gambling?
Have you ever felt a strong urge to gamble when you were feeling stressed, lonely, bored, or emotionally upset?
Have you spent money on gambling that was originally intended for household essentials such as food, rent, electricity, or school fees?
Do you feel a need to increase your bet size over time to experience the same level of excitement or satisfaction from gambling?
Have you ever concealed gambling transactions or activities from family members or people who are close to you?
If most of your answers were "No", gambling appears to remain a recreational activity for you. Continue to use ccbaji's session and deposit limit tools proactively to keep it that way.
Gambling is an adult activity. ccbaji enforces a strict minimum age of 18 years for all users. Our age verification process is mandatory for every new account before real-money play can begin.
Every new ccbaji account must submit valid government-issued identification before any deposit or bet can be placed. Accounts that fail verification are permanently closed and funds returned where applicable.
ccbaji's risk team continuously monitors account activity for behavioural patterns consistent with underage play. Suspected underage accounts are immediately suspended pending identity re-verification.
If you share a device with minors, we strongly recommend installing parental control or web-filtering software to block access to gambling websites. Contact your internet service provider in Bangladesh for guidance on available filtering tools.
If you believe a minor under your care has accessed or registered on ccbaji, contact us at [email protected] immediately. We will suspend the account, investigate fully, and remove all associated data within 24 hours.
Recognising that gambling has become a problem is the most important first step. The following support channels are available to players in Bangladesh and beyond.
Our in-house responsible gaming specialists are available around the clock. Send an email to [email protected] with the subject line "Responsible Gaming Help" and a specialist will respond within one hour. For urgent situations, mention "URGENT" in your subject line for immediate prioritisation.
Bangladesh's National Mental Health Helpline provides free, confidential counselling support for individuals experiencing stress, anxiety, or behavioural issues related to gambling or other compulsive behaviours. Available to callers across Dhaka, Chittagong, Sylhet, Khulna, and all major cities nationwide.
Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope with each other to recover from compulsive gambling. Meetings follow a peer-support model and are free to attend. Online meetings are accessible globally, including to participants in Bangladesh at all hours.
GamCare is a leading international provider of information, advice, and support for anyone affected by problem gambling. Their website offers a free online chat service, a helpline, and self-help tools available 24/7. GamCare resources are available in English and cover topics from recognising harmful gambling patterns to rebuilding finances after gambling-related debt.
BeGambleAware provides free resources, self-assessment tools, and referral pathways for individuals and families affected by gambling-related harm. Their online self-help programme is evidence-based and can be completed at your own pace, entirely in private, from anywhere in the world including Bangladesh.
Sometimes the most important first step is simply telling a trusted friend, family member, or colleague that you are struggling. Problem gambling thrives in secrecy. Opening up — even just once — can break the cycle. ccbaji encourages all players to maintain open, honest conversations with those they love about their gaming habits.
ccbaji's position: We will never pressure a player to continue gambling, dispute a self-exclusion request, or attempt to re-engage a player who has voluntarily chosen to stop. Our responsible gaming team acts independently of our marketing department and is committed exclusively to player wellbeing.
These principles are not restrictions — they are the framework of a healthy, enjoyable relationship with gambling. Every ccbaji player is encouraged to read, save, and revisit these rules regularly.
Now that you are equipped with the knowledge and tools to play responsibly, explore everything ccbaji has to offer — from live cricket betting on BPL and T20 matches to premium casino games and exciting slots. Remember: set your limits first, play within your means, and enjoy the experience. For adults aged 18 and above in Bangladesh only.
Need more information? Visit our FAQ page or review our Terms & Conditions. 18+ only. Gambling involves risk. Please play responsibly.